LEGAL BITS HEAVY DI BESA FRANCESCA

VICOLO PERAZZOLO, 1 - 35012 - CAMPOSAMPIERO (PD) VAT ID 05543220288 - Tax Code BSEFNC83D57B563C

Privacy Policy

(Privacy policy pursuant to Articles 13-14 of GDPR 679/2016)

Data Controller

HEAVY DI BESA FRANCESCA VICOLO PERAZZOLO, 1 - 35012 - CAMPOSAMPIERO (PD) VAT ID 05543220288 - Tax Code BSEFNC83D57B563C

Types of Data Collected

Among the personal data collected by this application, independently or through third parties, are: email, cookies, and usage data.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or by specific information texts displayed prior to the collection of the data.

Personal data may be freely provided by the user, or, in the case of usage data, collected automatically during the use of this application. All data requested by this application is mandatory, and without it, it may be impossible for this application to provide its service. In cases where this application states that certain data is optional, users are free not to provide such data without any consequences on the availability or functionality of the service.

Users who are uncertain about which data is mandatory are encouraged to contact the data controller. Any use of cookies – or other tracking tools – by this application or by the owners of third-party services used by this application, unless stated otherwise, is aimed at providing the service requested by the user, in addition to the other purposes described in this document and in the Cookie Policy, if available.

The user assumes responsibility for the personal data of third parties obtained, published, or shared through this application and guarantees that they have the right to communicate or disseminate them, freeing the data controller from any responsibility towards third parties.

Methods and Place of Data Processing

The data controller processes the personal data of users by adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of personal data. The processing is carried out using IT and/or telematic tools, with organizational methods and logics strictly related to the stated purposes. In addition to the data controller, in some cases, other parties involved in the operation of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third-party technical service providers, couriers, hosting providers, IT companies, communication agencies) may have access to the data and may also, if necessary, be appointed as data processors by the data controller. The updated list of data processors can always be requested from the data controller.

Place

The data is processed at the operational offices of the data controller and in any other place where the parties involved in the processing are located. For further information, contact the data controller.

Retention Period

The data is processed for the time necessary to provide the service requested by the user or for the purposes described in this document, and the user can always request the interruption of the processing or the deletion of the data.

Purposes of Data Processing

The user’s data is collected to allow the data controller to provide its services, as well as for the following purposes: contacting the user. The types of personal data used for each purpose are indicated in the specific sections of this document.

Details on the Processing of Personal Data

Personal data is collected for the following purposes and using the following services: Mailing list or newsletter (this application). By registering to the mailing list or newsletter, the user's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, related to this application may be transmitted. The user’s email address may also be added to this list as a result of registration to this application or after making a purchase. Personal data collected: email.

Contact Form (this application)

The user, by filling in the contact form with their data, consents to its use to respond to requests for information, quotes, or any other kind of request indicated by the form’s header.

Personal data collected: name, email, message.

The services contained in this section allow the data controller to monitor and analyze traffic data and serve to keep track of user behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the personal data collected to track and examine the use of this application, compile reports, and share them with other services developed by Google. Google may use the personal data to contextualize and personalize the ads of its own advertising network. Personal data collected: cookies and usage data.

AI-Powered Customer Support

Our website uses Shopify Inbox, a service provided by Shopify that integrates artificial intelligence features to manage live chat and customer support.
Shopify processes customers' personal data, including information shared and communications exchanged through the chat, to generate automated responses, provide assistance, and continuously improve the quality and effectiveness of the Shopify Inbox AI agent.
Personal data is processed in accordance with applicable data protection laws and Shopify's terms and privacy policies.

Newsletter and Email Communication Monitoring

Ghōud Venice uses Shopify Messaging to send newsletters, collection updates, news, and commercial communications to users subscribed to the service.

Use of Tracking Pixels

Our newsletters may contain tracking technologies, known as tracking pixels, consisting of small invisible images embedded in email communications.

When tracking is authorized, these tools allow us to detect the opening of emails and collect information regarding your interactions with the communications received.

Purposes of Processing

The collected information is used to:

• Analyze the effectiveness of email marketing campaigns.
• Understand which content generates the greatest interest.
• Improve the quality and relevance of the communications sent.
• Compile statistics on newsletter performance.

Legal Basis and Consent

The processing of personal data using tracking pixels for open-rate analysis purposes is based on the user's consent, pursuant to Article 6(1)(a) of EU Regulation 2016/679 (GDPR), where such consent is required.

Users can authorize open tracking through the dedicated link provided in email communications.

Managing Preferences and Withdrawing Consent

You can withdraw your consent to open tracking at any time using the dedicated link located in the footer of the newsletters.

Withdrawing consent for tracking does not result in cancellation from the newsletter subscriber list.

You will therefore be able to continue receiving commercial communications from Ghōud Venice even without authorizing open tracking.

You can still completely unsubscribe from the newsletter at any time via the "Unsubscribe" link present in the communications.

Providers and Data Retention

Open tracking is managed through Shopify Messaging, a service provided by Shopify, which processes data on behalf of Ghōud Venice according to applicable contractual conditions.

Data related to tracking is retained for the period necessary to achieve the specified purposes, according to the retention periods defined by the data controller and the technical features of the service used.

Email Tracking Preference Management

You can authorize or withdraw your consent to the tracking of newsletter openings through the dedicated links provided in the communications received. Withdrawing consent for tracking does not result in unsubscription from the newsletter service.

Place of processing: United States – Privacy Policy – Opt Out. Participant of the Privacy Shield.