YOUR ORDERS
SHOPPING GUIDE
Ghoud
POLICY
CONTACT
YOUR ORDER IN A FEW STEPS
Every single order on Ghōud is characterized by standard processes.
- Choose your article.
- Make payment by credit card or PayPal account.
- If your payment is successful, you will immediately see the page ORDER CONFIRMED.
- You will receive an authomatic order confirmation email with a summary of the products purchased and some other useful information.
- The order will be processed by our stockhouses (in case of problems, you will be promptly contacted by our Customer Service.)
- When our couriers (DHL or Bartolini) take over your order, you will receive an authomatic email where you will find your TRACKING NUMBER and a referral link where you can follow it directly on the official website of the courier. We remind you that the link will only be valid from 00:00 hours on the day following receipt of the email address.
- If you want you can follow your order directly on the website in the orders' history, clicking on the Tracking Number link.
NEED HELP?
Send us an EMAIL with your inquiry: we will be happy to help you!